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Building intelligent systems with human-centered design.

Strategic IT leader and UI/UX engineer with 10+ years driving technology strategy, service delivery, and digital transformation.

Delivering secure, scalable systems across cloud and on-premise environments. Expert in IT governance, data protection compliance (GDPR/DPA), and ITIL-based service management.

Bellarmine Bulinda - IT Leader, UI/UX Engineer, Product Developer

Proven Results

99.9%
System Uptime
Achieved via Azure/AWS cloud migrations with comprehensive BCDR strategies
40%
Latency Reduction
Through infrastructure modernization and cloud optimization
60%
Product Adoption Increase
With DesignOps and data-driven UX research
65%
Annual Cost Savings
Via IT budget optimization and vendor negotiations
40%
Incident Resolution Time
Reduced through ITIL-based service management
85%
Vulnerability Reduction
Through comprehensive security protocols and Zero Trust
30%
TCO Reduction
Total cost of ownership optimization
1,200+
Endpoints Secured
Zero Trust cybersecurity implementation

Professional Overview

Core Expertise

As a multidisciplinary IT Architect and UI/UX Engineer, I bridge the gap between scalable technical infrastructure and sophisticated, measurable user experience delivery. My unique combination of enterprise IT leadership and specialized design expertise has been deployed across regulated logistics and SaaS environments.

  • IT Leadership: 10+ years driving technology strategy, service delivery, and digital transformation in enterprise logistics environments
  • Security & Compliance: Expert in IT governance, data protection compliance (GDPR/DPA), ISO 27001 implementation, and Zero Trust architecture
  • Cloud & Infrastructure: Proven success in Azure/AWS migrations, hybrid architecture, and achieving 99.9% uptime
  • UX & Product Design: DesignOps leadership with up to 60% product adoption increases through Design Thinking and data-driven research

Industries Served

My work spans multiple sectors, delivering enterprise-grade solutions that drive measurable business outcomes:

  • Logistics & Transportation: Enterprise systems, ERP integrations, cargo management platforms (Unigroup Solutions, Urgent Cargo, TrioLink)
  • Financial Services: SACCO banking SaaS (Staqpesa), secure payment platforms, financial compliance
  • Fitness & Wellness: Peer-to-peer fitness platforms, event management systems (FitKonnect)
  • Technology & SaaS: Cloud infrastructure, API integrations, scalable web systems
  • Publishing & Media: Book design, brand manuals, company profiles, content management
  • E-commerce: Online retail platforms, payment integrations, inventory management

Hire Me

IT Leadership & GRC
  • Uptime 99.9%+ via Azure/AWS + BCDR
  • Latency −40% through modernization
  • ISO 27001 alignment, GDPR/DPA
Security & Zero Trust
  • Endpoint hardening (1,200+ devices)
  • IAM, MFA/MDM, secure baselines
  • Risk & compliance operations
Product & UX Delivery
  • +60% adoption with DesignOps
  • Design systems & accessibility
  • Data-driven UX research

Expertise & Skillset

Strategy & Governance

  • ICT Strategy, Governance & Budgeting
  • IT Governance, Risk & Compliance (GRC)
  • IT Service Management (ITIL Framework)
  • Change, Incident & Problem Management
  • Vendor & Contract Management
  • IT Budgeting & Cost Optimization

Security & Compliance

  • Data Protection (GDPR/DPA) & ISO 27001
  • Cybersecurity Architecture
  • Zero Trust Implementation
  • Endpoint Security & Hardening
  • Business Continuity & Disaster Recovery
  • Risk Assessment & Audits

Infrastructure & Cloud

  • Infrastructure Modernization
  • Cloud Migrations (Azure, AWS)
  • Enterprise Systems (ERP) Integration
  • Hybrid Architecture Design
  • Performance Monitoring
  • Analytics Dashboards & Reporting

UI/UX & Design

  • UI/UX Design & Prototyping
  • Design Thinking & User Research
  • Information Architecture
  • Brand Identity & Design Systems
  • Usability Testing & A/B Analysis
  • Accessibility & Visual Design

Development

  • PHP, MySQL, JavaScript, HTML5, CSS3
  • API Integration & Automation
  • RESTful APIs / Microservices
  • Object-Oriented Programming
  • Node.js, React (Learning), Python
  • Git, CI/CD Tools

Leadership & Operations

  • Team Leadership & Coaching
  • Capacity Development
  • Digital Transformation
  • Process Automation
  • Change Management
  • KPI-driven Performance Oversight

Core Services

Comprehensive IT, security, and design services delivering measurable business outcomes.

Enterprise Infrastructure

Cloud adoption, hybrid architecture, resilience planning.

  • • Azure/AWS migrations
  • • ERP integrations
  • • BCDR strategies

Product Development

PHP systems, APIs, microservices and CI/CD pipelines.

  • • Scalable web platforms
  • • API integrations
  • • Automation workflows

Design Systems

Component libraries, accessibility, UX research.

  • • DesignOps leadership
  • • User research
  • • Prototyping & testing

Security & Compliance

Threat modelling, audits, and secure builds.

  • • ISO 27001 implementation
  • • Zero Trust architecture
  • • GDPR/DPA compliance

Featured Work

Selected projects demonstrating measurable business impact across logistics, fintech, SaaS, and consumer products.

Methodology & Approach

Design Thinking Process

I apply Design Thinking and data-driven UX research to transform complex business requirements into intuitive, high-impact digital experiences:

  1. Empathize: Deep user research, stakeholder interviews, and data analysis to understand user needs and business objectives
  2. Define: Clear problem statements, user personas, and success metrics aligned with business goals
  3. Ideate: Collaborative brainstorming sessions, wireframing, and rapid prototyping
  4. Prototype: Interactive mockups using Figma, Adobe XD, and InVision with iterative feedback loops
  5. Test: Usability testing, A/B analysis, and data-driven optimization to maximize adoption and engagement

Technical Excellence

My technical approach ensures secure, scalable, and maintainable solutions:

  • Security-First: Zero Trust architecture, threat modeling, and secure-by-design principles from the ground up
  • Cloud-Native: Leveraging Azure and AWS for scalability, resilience, and cost optimization
  • Agile Execution: Iterative development with continuous integration, testing, and deployment
  • Performance Optimization: Latency reduction, uptime maximization, and resource efficiency
  • Compliance: GDPR/DPA alignment, ISO 27001 implementation, and regulatory adherence
  • Documentation: Comprehensive technical documentation, runbooks, and knowledge transfer
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